Front Desk & Customer Care — Insurance Team Member

Alexa Santana - State Farm Agent; Rahway (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid personal development

Financial Counseling

Simple IRA

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Alexa Santana - State Farm Agent in Rahway, NJ is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. The successful candidate will greet customers, manage appointments, and assist with various administrative tasks.

Your role is essential in supporting our customers in New Jersey, New York, and Pennsylvania with various insurance options. If you are detail-oriented and thrive in a team environment, we encourage you to apply!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Alexa Santana - State Farm Agent in Rahway, NJ is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. The successful candidate will greet customers, manage appointments, and assist with various administrative tasks.

Your role is essential in supporting our customers in New Jersey, New York, and Pennsylvania with various insurance options. If you are detail-oriented and thrive in a team environment, we encourage you to apply!