Client Services & Front Desk Specialist – Insurance

State Farm; Randolph Township (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Curtis Hardenburg State Farm Agent in Randolph Township is seeking a friendly receptionist to warmly greet clients, direct inquiries, and support office operations. The role emphasizes customer service, organization, and a positive team environment.

The ideal candidate is organized, detail-oriented, and capable of engaging in sales conversations while maintaining accurate customer records using Microsoft Office and CRM systems. Training and advancement opportunities exist within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

CRM experience

MS Office

Tools

CRM systems

Microsoft Office

Job description

Curtis Hardenburg State Farm Agent in Randolph Township is seeking a friendly receptionist to warmly greet clients, direct inquiries, and support office operations. The role emphasizes customer service, organization, and a positive team environment.

The ideal candidate is organized, detail-oriented, and capable of engaging in sales conversations while maintaining accurate customer records using Microsoft Office and CRM systems. Training and advancement opportunities exist within the agency.