Front Desk & Customer Care — Advancement Path

Shannonsfinsurance; Saint Augustine (FL); On-site; USD 41,000 - 70,000; Full time

Benefits offered by this job

Benefit: Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Shannon Olson State Farm in St Augustine, FL is seeking a friendly Receptionist to join our team as a State Farm Agent Team Member. You will greet customers in person and by phone, manage appointments, and handle inquiries while supporting daily office operations.

This full-time role offers a performance-based bonus, competitive salary, opportunity for advancement, and paid time off. Previous receptionist or customer service experience and basic computer skills (MS Office, CRM) are preferred.

Qualifications

• Experience in receptionist or customer service required.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.

Responsibilities

• Greet customers in person and by phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Shannon Olson State Farm in St Augustine, FL is seeking a friendly Receptionist to join our team as a State Farm Agent Team Member. You will greet customers in person and by phone, manage appointments, and handle inquiries while supporting daily office operations.

This full-time role offers a performance-based bonus, competitive salary, opportunity for advancement, and paid time off. Previous receptionist or customer service experience and basic computer skills (MS Office, CRM) are preferred.