Front Desk Coordinator – Welcoming Families & Admin

Kids Unlimited Learning Academy; Searcy (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Kids Unlimited Learning Academy (KULA) and Miracle Kids Success Academy (MKSA) are seeking a friendly Receptionist to greet families, visitors, and staff, ensuring a warm, organized front desk. The role supports daily clinic operations and helps children learn and grow.

You will answer calls, screen inquiries, maintain records, and assist leadership with clerical tasks while protecting patient privacy in a busy pediatric environment.

Qualifications

• High school diploma or equivalent.
• Ability to communicate effectively and professionally with a wide variety of people.
• Ability to work appropriately around children from birth through age seven and families who may be at risk.
• Strong organizational skills with a commitment to accuracy.
• Basic computer proficiency, including databases, word-processing programs, spreadsheets, email, and internet-based software.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to read, understand, and apply safety rules, policies, procedures, and other company documents.
• Ability to prepare routine reports and professional correspondence.
• Ability to perform basic business math.Ability to follow written, verbal, and visual instructions.
• Practical judgment and problem-solving skills.

Responsibilities

• Greet children, families, employees, and visitors with warmth and professionalism.
• Answer and screen incoming telephone calls, respond to basic questions, and take accurate messages.
• Monitor front-desk traffic and help ensure that only authorized individuals enter the clinic.
• Ensure patients and visitors follow all required sign-in procedures.
• Provide courteous and helpful assistance to families throughout their interactions with the clinic.
• Organize and maintain electronic and paper filing systems.
• File correspondence, records, and other documents accurately.
• Receive, review, and route incoming mail to the appropriate person.
• Prepare outgoing mail, email correspondence, and faxes.
• Scan, copy, and organize documents as needed.
• Complete word-processing assignments, check requests, and documentation updates.
• Track office supplies and submit requests to the Clinic Director for approval.
• Respond appropriately to authorized requests for copies of patient medical records.
• Maintain the privacy and confidentiality of patient, family, and employee information.
• Perform daily status checks of Medicaid patient treatment eligibility.
• Organize and store medical records after a patient is discharged from the clinic.
• Locate and attach applicable records or files to correspondence.
• Assist clinic leadership with clerical and administrative responsibilities.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Calm under pressure

Confidentiality

Education

High school diploma

Tools

MS Office

Databases

Word processing

Spreadsheets

Email

Job description

Kids Unlimited Learning Academy (KULA) and Miracle Kids Success Academy (MKSA) are seeking a friendly Receptionist to greet families, visitors, and staff, ensuring a warm, organized front desk. The role supports daily clinic operations and helps children learn and grow.

You will answer calls, screen inquiries, maintain records, and assist leadership with clerical tasks while protecting patient privacy in a busy pediatric environment.