Front Desk Coordinator – Visitor Care & Admin Support

YTI Career Institute; Springettsbury Township (York County); On-site; USD 23,000 - 26,000; Full time

Job summary

YTI Career Institute in York, PA is seeking a friendly receptionist to greet visitors, answer a multi-line phone system, and provide general office support at the front desk.

You will route calls, monitor visitors, sort mail, and assist with basic clerical tasks while maintaining a professional lobby environment. Prior customer service experience and strong English grammar are essential; proficiency with word processing and spreadsheets is a plus.

Qualifications

• High School Diploma or GED required.
• 1 year related work experience required.
• Excellent customer service skills.
• Maintain a professional, lobby environment for all visitors and operate standard office machines.
• Proficiency in word processing and spreadsheets to generate form letters and memos.
• Must possess good working knowledge of English, spelling, grammar and punctuation.
• Ability to operate standard office machines.
• Proficiency in word processing and spreadsheets and database software with ability to create spreadsheets and databases.

Responsibilities

• Answer multi-line phone system and routes calls promptly.
• Answer all calls within an average of 4 to 5 seconds.
• Greet and monitor visitors, determine their needs, and notify the proper person/office.
• Perform general clerical duties such as faxing, addressing correspondence, and word processing support as required.
• Receive and sort mail.

Skills

Customer service

Phone handling

Professional communication

Education

High School Diploma or GED

Job description

YTI Career Institute in York, PA is seeking a friendly receptionist to greet visitors, answer a multi-line phone system, and provide general office support at the front desk.

You will route calls, monitor visitors, sort mail, and assist with basic clerical tasks while maintaining a professional lobby environment. Prior customer service experience and strong English grammar are essential; proficiency with word processing and spreadsheets is a plus.