Front Desk Coordinator: Medical Office & Patient Care

Frey Consulting Group; Athol (MA); On-site; USD 36,000 - 42,000; Full time

Job summary

MVPT Physical Therapy in Athol, MA seeks a Front Desk Receptionist for a temporary role that could become permanent. The 40-hour workweek focuses on front office duties, scheduling, and a welcoming patient experience.

You’ll handle check-in/out, insurance verifications, and payments while keeping accurate records. The role emphasizes strong communication, organization, and multi-tasking in a fast-paced outpatient setting.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Front desk experience

Customer service

Insurance verification

Job description

MVPT Physical Therapy in Athol, MA seeks a Front Desk Receptionist for a temporary role that could become permanent. The 40-hour workweek focuses on front office duties, scheduling, and a welcoming patient experience.

You’ll handle check-in/out, insurance verifications, and payments while keeping accurate records. The role emphasizes strong communication, organization, and multi-tasking in a fast-paced outpatient setting.