Patient Access & Front Desk Specialist

Bay State Physical Therapy; Manchester (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Team-oriented culture

Career growth

Meaningful work

Collaborative environment

Job summary

MVPT Physical Therapy in Manchester, NH is seeking a Medical Receptionist to warmly welcome patients, answer phones, and schedule appointments while verifying insurance benefits and explaining patient financial responsibilities.

You will manage intake forms, maintain accurate records, coordinate referrals and authorizations, assist with billing and payments, and support daily clinic operations in a fast-paced environment, always prioritizing patient care.

Qualifications

• Experience in a medical office or front desk setting
• Knowledge of insurance verification preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Responsibilities

• Greet patients and provide outstanding customer service
• Answer phones and schedule appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain records
• Coordinate referrals, authorizations, and insurance approvals
• Support billing, payments, and administrative tasks
• Assist with billing and daily clinic operations

Skills

Customer service

Phone handling

Scheduling appointments

Insurance verification

Organization

Multitasking

Job description

MVPT Physical Therapy in Manchester, NH is seeking a Medical Receptionist to warmly welcome patients, answer phones, and schedule appointments while verifying insurance benefits and explaining patient financial responsibilities.

You will manage intake forms, maintain accurate records, coordinate referrals and authorizations, assist with billing and payments, and support daily clinic operations in a fast-paced environment, always prioritizing patient care.