Front Desk Coordinator – Medical Clinic (Patient Access)

Gulf Coast Integrative Health; New Iberia (LA); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Dental and vision insurance

PTO and paid holidays

Small-town clinic setting

Zusammenfassung

Gulf Coast Integrative Health is seeking a proactive front desk coordinator for Gulf Coast Physical Therapy in New Iberia, LA. You will own the front desk, schedule appointments, verify insurance, handle collections, and provide administrative support for the clinical team.

You should be experienced in medical office operations and comfortable in a HIPAA-compliant EMR environment. Schedule is Monday–Thursday 8:00 AM–5:00 PM with Fridays as needed (PRN); no weekends or holidays.

Qualifikationen

• High school diploma or equivalent.
• 2+ years of front desk experience in medical/healthcare setting.
• Experience verifying insurance benefits (commercial, Medicare, Medicaid).
• Experience collecting payments and explaining patient financial responsibility.
• Comfort with EMR or practice management systems.

Aufgaben

• Greet patients and check them in/out, keeping the clinic welcoming.
• Answer calls, respond to inquiries, route messages.
• Schedule new and returning patients to keep calendars full.
• Manage appointment reminders, cancellations, and rescheduling.
• Collect copays, deductibles, and balances at check-in.
• Verify PT benefits before first visit, including coverage and authorization requirements.

Kenntnisse

Front desk experience

Medical office

Insurance verification

Billing and collections

EMR system

HIPAA knowledge

Ausbildung

High school diploma or equivalent

Tools

EMR / practice management system

Jobbeschreibung

Gulf Coast Integrative Health is seeking a proactive front desk coordinator for Gulf Coast Physical Therapy in New Iberia, LA. You will own the front desk, schedule appointments, verify insurance, handle collections, and provide administrative support for the clinical team.

You should be experienced in medical office operations and comfortable in a HIPAA-compliant EMR environment. Schedule is Monday–Thursday 8:00 AM–5:00 PM with Fridays as needed (PRN); no weekends or holidays.