Front Desk Coordinator I with Override

Smile Doctors; Mansfield (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Job summary

Smile Doctors in Mansfield, OH is seeking a Front Desk Coordinator I to greet patients, verify insurance, and manage front-desk tasks in a fast-paced orthodontic setting.

You will answer calls, schedule appointments, process payments, and update patient records while supporting clinicians and marketing efforts. This role offers benefits and a collaborative, patient-first culture.

Qualifications

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member(s).
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects information from patients on first visit; verifies insurance information.
• Notifies clinicians of patient arrival and readiness; makes appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses; can modify patient schedule as needed.
• Coordinates payment arrangements or account resolution; takes payments and posts to account.
• Updates charts and patient information; handles deliveries and shipments.

Skills

Verbal communication

Written communication

Listening

Education

High School Diploma or equivalent

Job description

Front Desk Coordinator I with Override page is loaded## Front Desk Coordinator I with Overridelocations: Mansfield, OHtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101028We're seeking a **Front Desk Coordinator I** to join our growing team.**How you'll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you'll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family membersAs the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $14.25 - $17.50*This is the perfect opportunity to grow with an expanding organization! Apply today!*