Front Desk Coordinator I

Smile Doctors; Columbus (MS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

401(k) plan

2 weeks paid time off in first year +

Discounts on braces and clear aligners

Job summary

Smile Doctors in Columbus, MS is hiring a Front Desk Coordinator I to join our orthodontic team. You will greet patients, verify insurance, schedule visits, and support daily clinic operations while delivering friendly, patient-focused service.

The role requires strong communication, basic administrative skills, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma is required and bilingual skills are a plus.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers and determine nature of visit.
• Answer, screen, and route incoming calls and take messages as needed.
• Verify insurance information and assist with patient check-in.
• Make appointments for returning patients and manage reminders.
• Collect payments and post to patient accounts; coordinate payment arrangements.
• Update charts and patient information and deliver mail/packages as needed.

Skills

Customer service

Communication

Administrative support

Bilingual (Spanish)

Education

High School Diploma or equivalent

Job description

Front Desk Coordinator I page is loaded## Front Desk Coordinator Ilocations: Columbus, MStime type: Full timeposted on: Posted Todayjob requisition id: JR101059GO Orthodontics is seeking a **Front Desk Coordinator I** to join our growing team.**How you'll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you'll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family membersWe exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. We're looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*