Front Desk Coordinator I

Smile Doctors; Suwanee, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

401(k) plan

Two weeks paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors in Suwanee, GA seeks a Front Desk Coordinator I to greet patients, verify insurance, and manage check-ins with a friendly, efficient service mindset.

You will handle calls, schedule visits, collect payments, and update patient records while supporting the clinic's marketing efforts and teamwork. This full-time role is ideal for organized individuals who communicate clearly and enjoy helping patients.

Qualifications

• High School Diploma or equivalent is required.
• One year of administrative experience is preferred.
• Bilingual is a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of visits, and notify appropriate team members.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in patients and collect general information on first visits; verify insurance information.
• Notify clinicians of patient arrival and readiness; make and adjust appointments as needed.
• Print appointment reminders and school/work excuses; coordinate payment arrangements.
• Receive, store, and deliver shipments and mail; take payments and post to accounts.
• Update charts and patient information; support internal marketing initiatives.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

## Front Desk Coordinator IApply: Suwanee, GA: Full time: Posted Today: JR101031Looking for a career that makes you smile?Smile Doctors is seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*