Front Desk Coordinator I with Override

Smile Doctors, LLC; Pensacola (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life 보험

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and aligners

Job summary

Smile Doctors, LLC in Pensacola, FL is seeking a Front Desk Coordinator I to greet patients, verify insurance, schedule visits, and coordinate payments, while delivering friendly, efficient service.

The role emphasizes clear communication, accurate information gathering, and teamwork with clinicians; prior admin experience preferred and High School Diploma required; bilingual a plus.

Qualifications

• High School Diploma or equivalent.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and assist visitors; determine nature of visit and notify team members.
• Answers, screens, and routes incoming calls; takes messages as needed.
• Checks-in patients on first visit and verifies insurance information.
• Notifies clinicians of patient arrival and readiness; schedules appointments.
• Processes payments and posts to accounts; updates charts and patient information.
• Coordinates shipments, mail, and other administrative duties.

Skills

Communication

Listening

Education

High School Diploma

Job description

## Front Desk Coordinator I with OverrideApplylocations: Pensacola, FLtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100127Looking for a career that makes you smile?We’re seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*