Front Desk Coordinator I with Override

Smile Doctors, LLC; Eagan (MN); On-site; USD 17,908 - 28,929; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

PTO + holidays

Braces discounts

Job summary

Smile Doctors, LLC is seeking a Front Desk Coordinator I in Eagan, MN to greet patients, verify insurance, and manage appointments. The role involves handling calls, scheduling, and basic administrative tasks in a fast-paced orthodontic setting.

The ideal candidate will have strong communication skills, be detail-oriented, and able to multitask across front-desk duties while contributing to a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and direct them to the appropriate team.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients, verify insurance, and collect information on first visit.
• Book appointments and print reminders for returning patients.
• Coordinate payment arrangements or account resolution.
• Update charts and patient information in the system.
• Receive, store, and deliver mail and shipments.
• Support internal marketing initiatives within the practice.

Skills

Excellent communication

Multitasking

Administrative support

Education

High School Diploma or equivalent

Tools

MS Office

Job description

## Front Desk Coordinator I with OverrideApplylocations: Eagan, MNtime type: Full timeposted on: Posted Todayjob requisition id: JR100312Looking for a career that makes you smile?We’re seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $17.25 - $21.20*This is the perfect opportunity to grow with an expanding organization! Apply today!*