Front Desk Coordinator I

Smile Doctors; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Front Desk Coordinator I, where your role is pivotal in creating a welcoming environment for patients. This position involves greeting visitors, managing appointments, and performing essential administrative tasks that ensure smooth operations. At this dynamic workplace, you will be part of a team that values effective communication and fosters strong relationships with patients and coworkers. With a focus on professional growth and a supportive culture, this role offers a unique opportunity to contribute to a leading orthodontic support organization dedicated to exceptional patient care. Embrace the chance to grow your career in a fun and encouraging environment!

Benefits

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year

Discounts on braces and clear aligners

Qualifications

• Ability to communicate effectively verbally and in writing.
• Basic knowledge of Microsoft Office is required.

Responsibilities

• Greets and receives customers, determines nature of visit.
• Performs various administrative duties including scheduling and payment processing.

Skills

Effective Communication

Listening Skills

Tools

Microsoft Office

Job description

Looking for a career that makes you smile?

We're seeking a Front Desk Coordinator I to join our growing team.

How You'll Make Us Better

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

Your special skills

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success

• Basic knowledge of Microsoft Office
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers

The Perks

In exchange for the dynamic contribution you'll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Pay Range: $22.00 - $26.00

This is the perfect opportunity to grow with an expanding organization! Apply today!