Front Desk Coordinator I

Smile Doctors; Springdale (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading Orthodontic Support Organization as a Front Desk Coordinator I, where your role will be pivotal in ensuring a warm welcome to patients and their families. In this position, you'll manage patient check-ins, coordinate appointments, and handle insurance verifications, all while fostering a friendly atmosphere. With a commitment to a people-first culture, this rapidly expanding organization offers a supportive environment for career growth. If you're looking for a role that combines administrative skills with a passion for patient care, this is the opportunity for you.

Benefits

Medical, dental, and vision insurance

Life insurance

Short and long-term disability coverage

401(k) plan

Two weeks paid time off

Paid holidays

Discounts on braces and aligners

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.

Responsibilities

• Greet and receive customers, notifying appropriate team members.
• Schedule appointments and verify insurance information.

Skills

Administrative Experience

Bilingual Skills

Effective Communication

Listening Skills

Education

High School Diploma

Job description

Job Title: Front Desk Coordinator I

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team.

How you'll make us better:

1. Greet and receive customers, determine the nature of their visit, and notify the appropriate team member(s).
2. Welcome visitors and provide information about clinic features.
3. Answer, screen, and route incoming calls; take messages as needed.
4. Check-in patients and collect information from first-time visitors.
5. Verify insurance information.
6. Notify clinicians of patient arrivals and readiness.
7. Schedule appointments for returning patients.
8. Print or reprint appointment reminders and school/work excuses.
9. Make changes to the patient schedule as necessary.
10. Coordinate payment arrangements or resolve accounts.
11. Receive, store, and deliver shipments and mail.
12. Process payments and post to patient accounts.
13. Update charts and patient information.
14. Drive internal marketing initiatives and encourage participation.

Qualifications and Skills:

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual skills are a plus but not required.
• Effective verbal and written communication skills.
• Good listening and comprehension skills.

Prerequisites for Success:

• High School Diploma or equivalent.
• Administrative experience preferred.
• Bilingual abilities are advantageous.

The Perks:

We offer a comprehensive benefits package including:

• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Two weeks paid time off in your first year plus paid holidays.
• Discounts on braces and aligners for you and your family.

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, we partner with local practices to provide exceptional patient care with a hometown touch. We prioritize a people-first culture, fostering a fun and encouraging environment.

Join us to grow your career in a rapidly expanding organization committed to changing the way the world smiles. Apply today!