Front Desk Coordinator - Hospitality & Operations

Socket.dev; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Senior Star's Wexford Place in Kansas City is seeking a Front Desk Coordinator to be the welcoming hub of our community. You will answer phones, greet residents and families, coordinate transportation, and support daily operations in a fast-paced setting.

If you thrive on variety, stay organized amid changing priorities, and maintain a warm, professional presence, we'd love to meet you. Experience in reception or hospitality is a plus.

Qualifications

• Enjoy a fast-paced role with multiple moving pieces.
• Strong multitasking and prioritization skills.
• Calm, professional presence when assisting multiple people.
• Experience in reception or high-volume environments is a plus.

Responsibilities

• Serve as the hub of daily community operations, balancing resident needs, visitors, phone calls, administrative responsibilities, transportation coordination, and unexpected requests throughout the day.
• Constantly assess and reprioritize workload as new needs arise—often managing several competing priorities at the same time.
• Create exceptional first impressions by delivering Legendary Hospitality to every resident, family member, guest, vendor, and associate.
• Coordinate resident transportation, including appointments, outings, schedule changes, cancellations, and last-minute adjustments.
• Partner closely with Drivers and community leaders to solve scheduling challenges quickly and keep transportation running smoothly.
• Support the Business Manager with administrative and operational responsibilities that require strong organization, accuracy, and follow-through.
• Stay calm and solutions-focused when the day doesn't go according to plan.
• Know when something needs immediate attention, what can wait, and who needs to be involved to keep things moving.
• Live our Promise to Do for Each Other with Love while delivering a Top in Class experience—even on the busiest days.

Skills

Multitasking

Organization

Problem solving

Calm under pressure

Communication

Customer service

Reception experience

Scheduling tools

Tools

Calendars

Scheduling software

CRM systems

Job description

Senior Star's Wexford Place in Kansas City is seeking a Front Desk Coordinator to be the welcoming hub of our community. You will answer phones, greet residents and families, coordinate transportation, and support daily operations in a fast-paced setting.

If you thrive on variety, stay organized amid changing priorities, and maintain a warm, professional presence, we'd love to meet you. Experience in reception or hospitality is a plus.