Front Desk Coordinator — Guest Experience Leader

Urban League of Nebraska, Inc.; Vista (CA); Hybrid; USD 29,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality is seeking a Front Desk Associate in La Vista to manage front desk operations, warmly handle guest check-ins and check-outs, and train new front desk staff. This role emphasizes guest satisfaction, teamwork, and efficient service in a hospitality setting.

The ideal candidate has customer service experience, preferably in hospitality or leadership, a high school diploma, and comfort using hotel systems. Physical ability to lift 50 lbs and stand for long periods is required.

Qualifications

• Customer service experience required.
• Experience in hospitality or leadership preferred.
• High school diploma or equivalent required.
• Able to lift 50 lbs and stay on your feet.

Responsibilities

• Oversee front desk operations and serve as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with accuracy, warmth, and appropriate charm.
• Support and train new front desk team members—you’ll be the friendly coach they’ll thank later.
• Resolve guest issues quickly and professionally, leaving guests satisfied.
• Assist with daily tasks like event sheet distribution, business center support, and lobby maintenance.

Skills

Customer service

Hospitality experience

Tech savvy

Education

High school diploma

Tools

PMS software

Job description

Atrium Hospitality is seeking a Front Desk Associate in La Vista to manage front desk operations, warmly handle guest check-ins and check-outs, and train new front desk staff. This role emphasizes guest satisfaction, teamwork, and efficient service in a hospitality setting.

The ideal candidate has customer service experience, preferably in hospitality or leadership, a high school diploma, and comfort using hotel systems. Physical ability to lift 50 lbs and stand for long periods is required.