Front Desk Coordinator: Welcoming, Scheduling & Admin Pro

Smile Doctors; Monroe, Northern (LA, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off

Discounts on braces

Job summary

Smile Doctors in Monroe is seeking a Front Desk Coordinator I to join our team. In this role, you will greet customers, perform various administrative tasks, and manage patient information effectively. Your excellent communication skills will play a key role in providing outstanding customer service.

We're proud of our culture and provide great benefits including competitive salary, medical insurance, and paid time off. Join us in making a difference in the lives of our patients!

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• One year of administrative experience preferred.

Responsibilities

• Greet and receive customers, determining nature of visit.
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls.
• Collect general information from patients on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival.
• Make appointments for returning patients.
• Print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives.

Skills

Effective communication

Verbal and written comprehension

Education

High School Diploma or equivalent

Job description

Smile Doctors in Monroe is seeking a Front Desk Coordinator I to join our team. In this role, you will greet customers, perform various administrative tasks, and manage patient information effectively. Your excellent communication skills will play a key role in providing outstanding customer service.

We're proud of our culture and provide great benefits including competitive salary, medical insurance, and paid time off. Join us in making a difference in the lives of our patients!