Front Desk Coordinator: Client Experience & Office Ops

Imber Wealth Advisors, Inc.; Ann Arbor (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Ancillary benefits

PTO and flex time

Team lunch Fridays

Job summary

Imber Wealth Advisors, Inc. in Ann Arbor, MI seeks a Front Desk Coordinator to be the face and heartbeat of our office. You’ll welcome clients, manage the lobby, coordinate mail and deliveries, and support meeting logistics with warmth and professionalism.

This role rewards organized, proactive individuals who thrive in a fast-paced, client-focused environment. You’ll collaborate with the service team and advisers to ensure a calm, polished experience for every visitor.

Qualifications

• 1+ years in a professional office and fast-paced environment.
• Strong proficiency across platforms and operating systems.
• Adaptable to changing processes with ease.
• Excellent organizational skills and multi-tasking ability.
• Meticulous attention to detail and accuracy.
• Ability to build trusted client relationships with personalized service.
• Collaborative team player with initiative and independence.
• Demonstrates integrity handling confidential information.

Responsibilities

• Serve as first point of contact for clients, guests, and visitors.
• Create a warm, professional front-desk experience and greet clients by name.
• Maintain a welcoming lobby and conference rooms at all times.
• Coordinate mail, packages, FedEx/UPS, and deliveries.
• Manage office supplies and monitor inventory.
• Support meeting hospitality and room setup.
• Provide front-office support during peak times and absences.
• Assist with in-office events and logistics.

Skills

Office experience

Multi-platform proficiency

Time management

Organizational skills

Attention to detail

Client relationship

Team player

Integrity

Tools

Office software

Job description

Imber Wealth Advisors, Inc. in Ann Arbor, MI seeks a Front Desk Coordinator to be the face and heartbeat of our office. You’ll welcome clients, manage the lobby, coordinate mail and deliveries, and support meeting logistics with warmth and professionalism.

This role rewards organized, proactive individuals who thrive in a fast-paced, client-focused environment. You’ll collaborate with the service team and advisers to ensure a calm, polished experience for every visitor.