Front Desk Coordinator

Hunterdon Health; Whitehouse Station (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Front Desk Coordinator to manage member interactions at the Wellness Center. This entry-level role involves greeting patients, handling appointments, and performing clerical duties. The ideal candidate should have strong customer service skills and be able to communicate effectively with a diverse group of individuals.

Qualifications

• At least 1 year in member service; preferred 2 years in member service/reception.
• CPR/AED certification must be obtained within six months of hire.

Responsibilities

• Greets patients, members, and visitors in a friendly manner.
• Registers guests to the Wellness Center and oversees paperwork.
• Executes financial reports and performs monetary reconciliation.

Skills

Customer Service

Communication

Cash Handling

Education

High School Diploma

Job description

Join to apply for the Front Desk Coordinator role at Hunterdon Health.

Position Summary:

Greets members, guests, patients; answers telephone, schedules appointments, posts charges and payments received, and performs related clerical duties.

Primary Responsibilities:

1. Greets patients, members, and visitors (in-person or via telephone) in a friendly, professional, and courteous manner.
2. Registers guests to the Wellness Center following designated procedures.
3. Oversees paperwork for new member registration and updates existing information accurately.
4. Executes the "End of Day" financial report and performs monetary reconciliation.
5. Communicates effectively with coworkers to ensure smooth daily operations.

Work Contact Group: Wellness Center personnel, nurses, therapists, patients, members, visitors, and other health professionals.

Reporting Relationships:

• Reports to: Assistant Director, Health and Wellness Center
• Supervises: None

Qualifications:

• Minimum Education: High School Diploma or Equivalent
• Minimum Experience: At least 1 year in member service; preferred 2 years in member service/reception
• Licenses/Certifications: CPR/AED (must be obtained within six months of hire); First Aid preferred
• Skills and Abilities: Experience with telephones, computers, cash handling, filing; basic fitness knowledge preferred

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Healthcare