Front Desk Coordinator

Hunterdon Healthcare; Whitehouse Station (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated member service representative to join their Wellness Center team. In this role, you will be the welcoming face for patients and visitors, responsible for greeting them both in-person and over the phone. Your attention to detail will ensure smooth operations as you manage registrations and handle financial reconciliations. This position offers a chance to make a real difference in the community while working in a supportive environment. If you have a passion for customer service and a desire to contribute to wellness, this opportunity is perfect for you.

Qualifications

• 1 year of member service experience required.
• CPR/AED certification required within six months of hire.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Execute financial reports and reconcile daily transactions.
• Register guests and maintain accurate records.

Skills

Customer Service

Communication Skills

Cash Handling

Computer Proficiency

Education

High School Diploma or Equivalent

Tools

Telephone

Computer

Fax Machine

Copier

Job description

PositionSummary

Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities

1.

Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

2.

Registers guests to the Wellness Center by following the designated procedures.

3.

Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

4.

Executes financial “End of Day” report and monetary reconciliation.

5.

Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal/External)

Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships

Reports to (position):

Assistant Director Health and Wellness Center

Supervises (position(s):

None

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent.

Preferred:

None

Minimum Years of Experience (Amount, Type and Variation):

Required:

At least 1 year member service experience.

Preferred:

2 years member service/reception experience.

License, Registry or Certification :

Required:

CPR/AED (or must be obtained within six months of hire date)

Preferred:

First Aid certification

Knowledge, Skills and/or Abilities :

Required:

Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.

Preferred:

Basic fitness knowledge.