Front Desk Coordinator I - Concierge

Smile Doctors; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to enhance customer experience and support administrative functions. The role involves greeting visitors, managing appointments, and ensuring smooth operations at the front desk. Join a leading Orthodontic Support Organization focused on world-class patient care.

Benefits

Medical, dental, vision, and life insurance

Disability coverage

401(k) plan

Paid time off and holidays

Discounts on braces and aligners

Qualifications

• One year of administrative experience preferred.
• Bilingual skills are a plus but not required.

Responsibilities

• Greets and receives customers, determining the nature of their visit.
• Performs administrative duties including scheduling appointments and processing payments.
• Supports internal marketing initiatives.

Skills

Communication

Listening

Education

High School Diploma

Job description

Join to apply for the Front Desk Coordinator I - Concierge role at Smile Doctors.

Looking for a career that makes you smile? We are seeking a Front Desk Coordinator I to join our growing team.

How You'll Make Us Better

• Greets and receives customers, determines the nature of their visit, and notifies the appropriate team member(s).
• Performs various administrative duties including welcoming visitors, answering calls, verifying insurance, scheduling appointments, and processing payments.
• Coordinates payment arrangements, updates patient information, and manages shipments and mail.
• Supports internal marketing initiatives and fosters team participation.

Your Special Skills

• Effective verbal and written communication skills.
• Ability to listen and understand verbal and written information.

Prerequisites for Success

• High School Diploma or equivalent.
• One year of administrative experience preferred.
• Bilingual skills are a plus but not required.

The Perks

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Disability coverage and 401(k) plan.
• Paid time off and holidays.
• Discounts on braces and aligners for you and your family.

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, we partner with local practices to deliver world-class patient care with a hometown touch. We foster a people-first culture, nurturing talents and strengths to help our team members succeed in their careers and beyond. Join us in changing the way the world smiles!

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Healthcare/Orthodontics