Bryn Mawr Front Desk Coordinator

Glowbar; Bryn Mawr (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a skincare company that is reinventing professional skincare as a Studio Guide. You will create a welcoming environment for clients, assist with their experiences, and provide product knowledge. Ideal candidates are passionate about beauty and skincare, with strong customer service skills. Enjoy flexible hours and a supportive team culture.

Benefits

Medical, dental, and vision insurance

Paid Time Off

Sick Leave

Holidays

Disability and Life Insurance

Employee Assistance Program

Career growth opportunities

Qualifications

• At least 1 year of hospitality experience with a proven track record in customer service.
• Flexible schedule, including weekends, holidays, and some weekdays.

Responsibilities

• Create a welcoming, safe space for clients to experience our services.
• Assist clients with check-in and check-out processes.
• Provide product knowledge and at-home routine suggestions.

Skills

Customer Service

Communication

Problem Solving

Job description

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This range is provided by Glowbar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar.

About Us

Glowbar is a skincare company with a people-centric mentality. Our mission is to help people feel confident in their skin. We created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price point.

Since launching in New York City in 2019, Glowbar has expanded across the northeast with plans for national growth. We aim to maintain the unique glow that sets us apart from traditional spas.

Culture

We are a team of passionate, hardworking individuals dedicated to helping people care for their skin. Our team embodies core values such as being driven, outgoing, problem-solving, enthusiastic, self-aware, and trustworthy. We strive to create a safe and supportive environment where these values are integrated into our daily practices.

Role

Glowbar is seeking a Studio Guide.

Responsibilities Include (but are not limited to):

• Create a welcoming, safe space for clients to experience our services
• Assist clients with check-in and check-out processes
• Ensure each client receives a memorable, friendly experience
• Provide product knowledge and at-home routine suggestions
• Follow up with clients via email/text regarding appointments

Care for Our Team

• Provide feedback to management and collaborate with estheticians to improve client experience
• Assist with daily studio tasks, inventory, and supplies
• Uphold standards, policies, and procedures
• Support social media efforts and participate in events

Ideal candidates embody dedication, teamwork, positivity, honesty, professionalism, and excellent communication skills. They should have a passion for beauty, skincare, and learning.

Qualifications

• At least 1 year of hospitality experience with a proven track record in customer service
• Flexible schedule, including weekends, holidays, and some weekdays
• Availability varies based on part-time, full-time, or weekend-only roles
• Enjoy interacting with customers and multitasking in a fast-paced environment
• Problem-solving skills and a strong work ethic
• Passion for beauty and skincare

Working Conditions

Our studios are active, client-focused environments involving standing, walking, bending, reaching, lifting (up to 15 pounds), climbing stairs, and exposure to varying temperatures and humidity. Flexibility to work weekends, evenings, and holidays is required.

Perks We Offer

We prioritize health, personal development, and work-life balance. Benefits valued at nearly $10k annually include:

• Medical, dental, and vision insurance
• Paid Time Off, Sick Leave, Holidays
• Disability, Life Insurance, and Employee Assistance Program
• Memberships, discounts, community giveback, referral bonuses
• Career growth and continuing education opportunities

Compensation: $16-17 per hour

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Wellness and Fitness Services