Front Desk Coordinator

AccuForce HR Solutions; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

AccuForce HR Solutions is seeking a Front Desk Coordinator for our client in Kingsport, TN. You will be the first point of contact, welcoming visitors and handling calls while delivering key administrative and billing support in a fast-paced legal office.

The role requires strong organizational skills, attention to detail, and the ability to maintain confidentiality. ProLaw experience and Tennessee Notary status are advantageous.

Qualifications

• Education: High school diploma or equivalent is required.
• Experience: Prior experience in a professional office, administrative, or customer-facing role is required; legal/law firm experience is a strong plus.
• Software: Proficient in Microsoft Office; ability to learn ProLaw.
• Skills: Excellent verbal and written communication, high attention to detail, strong prioritization, and client confidentiality.

Responsibilities

• Greet clients and visitors; manage calls and inquiries.
• Schedule conference rooms, Zoom calls, and meetings; coordinate events.
• Handle mail, faxes, and courier services; manage files and digital records.
• Provide legal administrative support: conflict checks, matter openings/closings in ProLaw, court filings.
• Support Billing with preparing and distributing monthly client invoices and maintaining prebill records.

Skills

Verbal communication

Written communication

Attention to detail

Prioritization

Client confidentiality

Education

High school diploma or equivalent

Notary Public certification (Tennessee)

Tools

Microsoft Office Suite (Word, Outlook, Excel)

ProLaw

Job description

Job Type: Full-Time (Monday – Friday, 8:00 AM – 5:00 PM)

Industry: Legal / Professional Services

Compensation: $17 + per hour DOE

Location: Kingsport, TN

Job Type: Full-Time (Monday – Friday, 8:00 AM – 5:00 PM)

Industry: Legal / Professional Services

Compensation: $17 + per hour DOE

About the Role

We are seeking a professional, reliable, and detail-oriented Front Desk Coordinator to join our client's team in Kingsport, TN. As the primary point of contact for our client, you will welcome visitors, manage incoming communications, and deliver essential administrative, billing, and legal support across daily office operations. The ideal candidate possesses exceptional organizational skills, sound judgment, and a commitment to maintaining smooth daily operations in a fast-paced environment.

Key Responsibilities

• Front Office Hospitality & Call Management: Greet clients and visitors warmly. Answer, screen, and route incoming calls, gather initial inquiry details, and direct callers appropriately.
• Administrative & Event Support: Schedule conference rooms, Zoom calls, and meetings. Organize office lunches and firm events. Monitor and order office supplies.
• Mail & Courier Operations: Handle incoming/outgoing mail, faxes, FedEx, and courier services. Coordinate runner assignments and daily task priorities.
• Legal Administrative Support: Perform conflict checks and assist with opening/closing client matters using practice management software (ProLaw). Maintain court dockets, organize digital files, and assist with electronic court filings.
• Billing & Financial Support: Assist the Billing Department with preparing, organizing, and distributing monthly client invoices and maintaining prebill records.

Qualifications & Experience

• Education: High school diploma or equivalent required; additional college coursework or professional training preferred.
• Experience: Prior experience in a professional office, administrative, or customer-facing role required. Previous legal/law firm experience is a strong plus.
• Software: Proficient in Microsoft Office Suite (Word, Outlook, Excel). Ability to quickly learn legal software (ProLaw).
• Skills: Excellent verbal and written communication skills, high attention to detail, strong prioritization skills, and strict adherence to client confidentiality.
• Certifications: Tennessee Notary Public commission is preferred.
• Physical Requirements: Ability to lift/move office supplies or files weighing up to 50 lbs as needed.