Receptionist

Frontline Source Group; Franklin (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Frontline Source Group is seeking a Temporary Legal Receptionist for a reputed law firm in Franklin, Tennessee. The role focuses on friendly client interaction, front-desk management, and reliable administrative support during a temporary leave of absence.

You will be the first point of contact, handling multiple lines, scheduling client appointments, and assisting attorneys and staff with daily tasks in a fast-paced legal office.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service skills and professional demeanor.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to manage multiple responsibilities and prioritize tasks efficiently.
• Strong organizational skills and attention to detail.
• Dependability, punctuality, and ability to work independently.
• Ability to maintain confidentiality and exercise sound judgment with sensitive information.

Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Greet clients, visitors, and vendors and provide a welcoming front-office experience.
• Schedule new client appointments and assist with calendar coordination.
• Respond to general inquiries and direct communications to appropriate staff.
• Assist with maintaining organized appointment calendars and office schedules.
• Provide general administrative and clerical support to attorneys and office personnel.
• Prepare, organize, and maintain routine office documents and correspondence.
• Utilize Microsoft Outlook, Word, and Excel for scheduling and administrative tasks.

Skills

Verbal communication

Written communication

Customer service

Organization

Confidentiality

Punctuality

Independence

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Our client is seeking a professional, organized, and personable Temporary Legal Receptionist for an established law firm in Franklin, Tennessee. This opportunity is ideal for an experienced receptionist or administrative professional who enjoys working in a fast-paced, client-focused environment and can provide reliable front-office support during a temporary leave of absence.

The selected candidate will serve as the first point of contact for clients and visitors while assisting with daily administrative responsibilities to ensure smooth office operations.

Receptionist Duties: The ideal candidate is friendly, professional, organized, and capable of providing excellent customer service in a legal office environment. This individual should be comfortable answering multiple phone lines, interacting with clients, managing appointments, and supporting attorneys and administrative staff. Answer and direct incoming telephone calls in a courteous and professional manner. Greet clients, visitors, and vendors and provide a welcoming front-office experience. Schedule new client appointments and assist with calendar coordination. Respond to general inquiries and direct communications to the appropriate staff members. Assist with maintaining organized appointment calendars and office schedules. Provide general administrative and clerical support to attorneys and office personnel. Prepare, organize, and maintain routine office documents and correspondence. Utilize Microsoft Outlook, Word, and Excel for scheduling, correspondence, and administrative tasks. Maintain confidentiality when handling sensitive client information. Support daily front-desk operations and assist with additional administrative duties as needed.

Receptionist Qualifications: Previous experience in a receptionist, front desk, or administrative support position. Excellent verbal and written communication skills. Strong customer service skills and a professional demeanor. Proficiency with Microsoft Outlook, Word, and Excel. Ability to manage multiple responsibilities and prioritize tasks efficiently. Strong organizational skills and attention to detail. Dependability, punctuality, and the ability to work independently. Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Preferred Qualifications: Previous receptionist or administrative experience in a law firm or professional services environment. Experience scheduling client appointments and managing calendars. Familiarity with legal office procedures and client communication. Experience working in a busy office with frequent phone calls and visitor interactions.