Front Desk Coordinator

Vascular Care; Rapid City (SD); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision benefits

Paid time off and holidays

Continuing education and licensure-ren

Renewal support

Physician-owned practice

Job summary

Vascular & Interventional Specialists in Rapid City, SD, is seeking a Front Desk Coordinator to support patient experience and daily operations at the Black Hills Heart and Vascular Care clinic, part of the VIS network.

You will check in patients, verify demographics, answer calls, manage scheduling, and maintain lobby presentation while upholding HIPAA and confidentiality.

We offer competitive benefits and a stable, physician-owned practice that invests in its team.

Qualifications

• High school diploma or equivalent.
• Customer-facing experience in a medical or professional office preferred.
• Comfort with scheduling systems and multi-line phones.

Responsibilities

• Check in patients and verify demographics.
• Answer incoming calls and assist visitors.
• Maintain lobby and guest restroom presentation.
• Assist with transportation coordination.
• Monitor front office supplies.
• Perform appointment reminder and follow-up activities.
• Maintain HIPAA compliance and confidentiality.
• Support patient service initiatives and communication.

Skills

Customer-facing experience

Education

High school diploma or equivalent

Tools

Scheduling systems

Job description

• Physician-owned. No hospital bureaucracy, no private-equity turnover. Decisions are made by the physicians who work alongside you.
• Modern facilities. Purpose-built procedure centers with current-generation endovascular equipment. Not a hand-me-down lab.
• Stable team. Low turnover across our nursing and tech staff. Our physicians have been practicing together for 16+ years.
• Growth. Active expansion into Wheaton, Fargo, and additional KC-metro sites.

About the Role

The Front Desk Coordinator supports patient experience, administrative workflows, and day-to-day operations at the clinic. This role is based at Black Hills Heart and Vascular Care in Rapid City, SD, part of the VIS network of practices.

What You’ll Do

• Check in patients and verify demographics.
• Answer incoming calls and assist visitors.
• Maintain lobby and guest restroom presentation.
• Assist with transportation coordination.
• Monitor front office supplies.
• Perform appointment reminder and follow-up activities.
• Maintain HIPAA compliance and confidentiality.
• Support patient service initiatives and communication.

Qualifications

• High school diploma or equivalent
• Customer-facing experience in a medical or professional office preferred
• Comfort with scheduling systems and multi-line phones

What We Offer

• Competitive compensation commensurate with experience
• Employer-sponsored health, dental, and vision benefits
• Paid time off and paid holidays
• Continuing education and licensure-renewal support
• A stable, physician-owned practice that invests in its team

Equal Opportunity Employer

Vascular & Interventional Specialists is an Equal Opportunity Employer. Wedo not discriminate on the basis of race, color, religion, sex (includingpregnancy, sexual orientation, and gender identity), national origin, age,disability, genetic information, veteran status, or other characteristicprotected by law. We comply with applicable federal, state, and localcivil-rights laws and with Section 1557 of the Affordable Care Act.

If you require a reasonable accommodation to participate in the applicationor interview process, contact us at [e-mail] .