Front Desk Coordinator

Kids Dentistree; New Albany (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Kid's Dentistree is seeking a front desk or receptionist to support daily operations in New Albany, Indiana. The role focuses on professional phone etiquette, billing accuracy, insurance verification, and maintaining a smooth schedule for the dental team.

Responsibilities include coordinating recalls, handling patient inquiries, and ensuring accurate posting of charges while contributing to a profitable practice lifecycle.

Qualifications

• Must have strong communication skills.
• Eagerness to learn and grow.
• Must pass a background check and drug screen.

Responsibilities

• Answers the telephone in a timely and professional fashion.
• Supports efficient operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and posting patient charges accurately.
• Verifies and communicates insurance information to clinical staff and patients.
• Communicates financial obligations to patients and notes them for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
• Participates in recall programs to achieve goals.

Skills

Communication skills

Willingness to learn

Background check

Drug screen

Education

High school diploma

Job description

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen