Front Desk Coordinator

PARKWAY ENDODONTICS INC; Middleburg Heights (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off (paid vacation/sick day)

Ongoing training

Employee Discount

401K matching

Employer contribution toward health 보험

Job summary

PARKWAY ENDODONTICS INC is seeking a friendly, service-oriented Front Desk Coordinator to join our busy dental clinic in Middleburg Heights, Ohio. You will greet clients, book appointments, answer calls, and collect payment information with a sunny, customer-first attitude.

The ideal candidate will have strong communication and computer skills, plus the ability to multitask in a fast-paced environment. Prior dental front-desk experience is helpful but not required, and training is available.

Qualifications

• One+ years of experience as a receptionist or similar role preferred (training provided)
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Excellent communication

Customer service

Computer skills

Multitasking

Scheduling software

Tools

Scheduling software

Job description

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off (paid vacation/sick day)
• Ongoing training
• Employee Discount
• 401K matching
• Employer contribution toward health insurance

Job Summary

We are seeking a friendly and service-oriented Front Desk Coordinator to join the team at our thriving clinic. As a Front Desk Coordinator, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• One or more years of experience as a receptionist or similar role is preferred (willing to train the right candidate)
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills
• Previous experience in the dental field is preferred