Front Desk Coordinator

The Joint Chiropractic; Charlotte (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading chiropractic organization in Charlotte is seeking a Front Desk Coordinator. The role involves providing excellent customer service, managing patient accounts, and contributing to sales initiatives. Ideal candidates are ambitious, possess strong communication skills, and have a passion for health and wellness.

Qualifications

• At least one year of sales experience.
• Strong phone and computer skills.

Responsibilities

• Greet members and patients, check-in, and assist with appointments.
• Manage patient flow efficiently and provide excellent service.

Skills

Customer Service

Communication

Sales

Positive Attitude

Education

High School Diploma or GED

Tools

Point of Sale Software

Job description

Now Hiring!
Front Desk Coordinator - Charlotte, NC

Charlotte, NC

Position: Front Desk Coordinator - Charlotte, NC

Location: Charlotte, NC

Type: Part Time

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive?

Do you have a passion for health and wellness and enjoy sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to our patients, and we invite you to join our caring team. Turn your passion for health and wellness and love of helping people into a rewarding career. We continue to advance the quality and accessibility of chiropractic care in the wellness industry.

Candidate Requirements and Skills:

• Ambitious to climb the company ladder
• Positive attitude and winning mindset
• High school diploma or equivalent (GED)
• Experience with point of sale software and accurate patient account management
• Strong phone and computer skills
• At least one year of sales experience
• Ability to participate in marketing and sales initiatives to attract new patients
• Ability to prioritize and multitask effectively
• Ability to educate patients on wellness services and offerings
• Share personal chiropractic experiences and stories
• Work well in a fast-paced, team-oriented environment
• Strong customer service and communication skills
• Manage patient flow efficiently
• Availability on Saturdays and Sundays
• Provide excellent service to members and patients
• Primary goal is to gain memberships and meet sales targets
• Greet members and patients, check-in, and assist with appointments
• Stay updated on membership options, packages, and promotions
• Support team goals and foster positive relationships
• Maintain clinic cleanliness and organization
• Confidently present and sell memberships and packages
• Report member concerns to management and follow policies
• Willingness to learn and grow professionally
• Accept constructive feedback positively
• Experience in office management or marketing is a plus
• Ability to stand or sit for extended periods
• Ability to lift up to 50 pounds
• Uphold The Joint Chiropractic's core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

About The Joint Chiropractic:

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. As the nation’s largest operator, manager, and franchisor of chiropractic clinics, we are committed to making quality care convenient and affordable, eliminating the need for insurance for millions seeking pain relief and wellness. With over 700 locations nationwide and nearly 11 million patient visits annually, we are a leader in the industry. Recognized on Forbes’ 2022 list of America's Best Small Companies, Fortune’s 100 Fastest-Growing Companies, and other prestigious lists, we are at the forefront where healthcare meets retail. For more information, visit www.thejoint.com.