Front Desk Coordinator - Charlotte, NC

The Joint Chiropractic; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading chiropractic organization as a Wellness Coordinator, where you will leverage your passion for health and wellness to drive sales and provide exceptional service to patients. This role offers opportunities for growth within a supportive team environment. If you are motivated, goal-oriented, and ready to make a difference in people's lives, we want to hear from you!

Qualifications

• At least one year of previous sales experience.
• Strong phone and computer skills.

Responsibilities

• Greet members and patients upon arrival.
• Gain memberships to meet sales goals.
• Provide excellent services to members and patients.

Skills

Sales

Customer Service

Communication

Education

High School Diploma or GED

Tools

Point-of-Sale Software

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to every patient, and we invite you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point-of-sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Available Saturday and Sundays.
• Provide excellent services to members and patients.
• The Wellness Coordinator's primary responsibility is to gain memberships to meet sales goals.
• Greet members and patients upon arrival. Check members and patients in to see the chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Recognize and support team goals and create positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies, procedures, and directions.
• Be willing to learn and grow.
• Accept constructive criticism positively and use it as a learning tool.
• Office management or marketing experience is a plus.
• Able to stand and/or sit for long periods.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.