Front Desk Coordinator I

Smile Doctors, LLC; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and growing team as a Front Desk Coordinator I at an innovative orthodontic practice. This role is vital in creating a welcoming atmosphere, greeting patients, and managing appointments. You'll play a key role in ensuring smooth operations and fostering a positive experience for patients and their families. Enjoy a supportive work culture that values contributions and encourages growth. With competitive perks like medical benefits and paid time off, this opportunity is perfect for those looking to thrive in a people-first environment. Apply today and be part of a team that loves to make smiles happen!

Benefits

Medical, Dental, and Vision Insurance

Short and Long-term Disability Coverage

401(k) Plan

2 Weeks Paid Time Off

Discounts on Braces and Aligners

Qualifications

• 1 year of administrative experience preferred.
• Bilingual is a plus but not required.

Responsibilities

• Greets and receives customers, determining the nature of their visit.
• Coordinates payment arrangements and updates patient information.

Skills

Effective Communication

Listening Skills

Education

High School Diploma

Job description

Looking for a career that makes you smile?

Valeriano Orthodontics powered by Smile Doctors is seeking a Front Desk Coordinator I to join our growing team.

How you’ll make us better:

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first full full year + paid holidays
• Discounts on braces and clear aligners for you and your immediate family members

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Valeriano Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.