Front Desk Coordinator I

Smile Doctors; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading orthodontics practice as a Front Desk Coordinator I, where you'll be the first point of contact for patients. Your role includes administrative tasks, customer interaction, and supporting internal marketing initiatives. Enjoy a people-first culture with opportunities for growth in a dynamic environment.

Benefits

Medical, dental, vision, and life insurance

Short and long-term disability coverage

401(k) plan

Two weeks paid time off

Discounts on braces and clear aligners

Qualifications

• One year of administrative experience preferred.
• Bilingual skills are a plus.

Responsibilities

• Greets and receives customers, determines nature of visit.
• Performs various administrative duties including scheduling appointments.

Skills

Communication

Listening

Education

High School Diploma

Job description

Join to apply for the Front Desk Coordinator I role at Smile Doctors

Looking for a career that makes you smile? Valeriano Orthodontics powered by Smile Doctors is seeking a Front Desk Coordinator I to join our growing team.

How You'll Make Us Better

• Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties, including welcoming visitors, answering calls, verifying insurance, scheduling appointments, processing payments, updating patient information, and managing shipments and mail.
• Coordinates payment arrangements or account resolution.
• Drives internal marketing initiatives and fosters participation from everyone.

Your special skills

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Effective verbal and written communication skills.
• Ability to listen and understand verbal and written information.

Prerequisites for success

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual skills are a plus but not required.

The Perks

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Two weeks paid time off in your first full year plus paid holidays.
• Discounts on braces and clear aligners for you and your immediate family members.

Why Valeriano Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every team member the opportunity to grow and succeed in a dynamic, expanding organization.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Healthcare/Orthodontics