Front Desk Coordinator I

GI Alliance; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Front Desk Coordinator I to manage various clerical duties, including scheduling appointments and handling patient accounts. The ideal candidate will have strong communication and organizational skills, along with a high school diploma or GED. This role requires a minimum of two years of experience in a medical or front office setting. Join us to contribute to a dynamic team focused on patient care and administrative efficiency.

Qualifications

• Minimum two years of experience in a medical/front office setting preferred.

Responsibilities

• Answer and screen high volume telephone calls.
• Schedule patient appointments and procedures.
• Collect payments and reconcile charges daily.

Skills

Communication

Organizational Skills

Basic Arithmetic

Education

High school diploma or GED

Job description

Join to apply for the Front Desk Coordinator I role at GI Alliance.

GI Alliance is seeking an experienced Front Desk Coordinator I.

Position purpose: Performs various clerical duties for office manager, or providers including answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow-up, as well as monthly reports.

Responsibilities/Duties/Functions/Tasks:

• Answer and screen high volume telephone calls courteously, record messages for providers and personnel.
• Schedule patient appointments and procedures according to policies.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure registration forms are complete.
• Collect payments and reconcile charges daily.
• Verify account balances and refunds, and inform patients of unpaid balances.
• File records in patient charts in EMR.
• Prepare and scan documents into charts.
• Transcribe letters and create forms as needed.
• Maintain files and records confidentially.
• Ensure organization and efficiency of the front office, including supplies.
• Maintain patient confidentiality.
• Perform other duties as directed.

Qualifications:

• High school diploma or GED.
• Minimum two years of experience in a medical/front office setting preferred.

Requirements for Level I:

• Entry level (1-4 years experience) or meet basic job requirements needing supervision.
• Over 4 years experience if only meeting basic requirements and needing supervision.

Performance Requirements:

• Knowledge of clinic policies, procedures, and computer applications.
• Basic arithmetic skills for calculations and reconciliations.
• Proficiency with office equipment and paperwork.
• Effective communication skills.
• Ability to learn additional computer programs (Excel, email, Internet, PowerPoint).
• Organizational and prioritization skills, flexibility to changing demands.

GI Alliance is an Equal Opportunity Employer committed to diversity and inclusion. All job offers are contingent upon a pre-employment criminal background check. Applications must be fully completed; no phone calls or agencies, please.