Front Desk & Conference Services Coordinator

Davis Polk & Wardwell LLP; Washington; On-site; USD 70,000 - 80,000; Full time

Job summary

Davis Polk & Wardwell LLP seeks a Coordinator of Reception/Conference Services to create an exceptional first impression for clients and guests and to manage a professional front-of-house environment. The role emphasizes discretion, superior service, and seamless coordination of reception and conference activities.

The ideal candidate will bring strong hospitality experience, attention to detail, and excellent communication skills, with proficiency in MS Office and conference room systems.

Qualifications

• Exceptional client service mindset for front-of-house roles.
• Professional presence and sound judgment in a premier law-firm environment.
• Excellent verbal and written communication with a courteous demeanor.
• Strong organizational skills and ability to manage multiple priorities.
• High discretion with confidential information.
• Attention to detail in scheduling, communications and presentation.
• Team-oriented and reliable with flexible scheduling.
• Proficient in Microsoft Office and conference room booking systems.

Responsibilities

• Welcome clients and visitors with professionalism and discretion.
• Serve as first point of contact for guests and provide assistance as needed.
• Notify attorneys and staff of guest arrivals and escort visitors to appropriate spaces.
• Monitor wait times and coordinate with internal contacts for prompt reception.
• Maintain appearance and readiness of reception and conference areas.
• Coordinate conference room reservations and scheduling logistics accurately.
• Obtain approvals for meetings outside-standard Firm-sponsored activity.
• Coordinate room setup, catering, technology, and teleconferencing needs.
• Answer calls on the Firm's main line and route inquiries appropriately.
• Partner with Security on visitor access and report any concerns.
• Assist with special projects as directed.

Skills

Exceptional client service

Professional presence

Excellent verbal and written沟沟

Education

High School diploma or equivalent

College experience is a plus

Tools

Microsoft Office

Conference Room Booking systems

Job description

Davis Polk & Wardwell LLP seeks a Coordinator of Reception/Conference Services to create an exceptional first impression for clients and guests and to manage a professional front-of-house environment. The role emphasizes discretion, superior service, and seamless coordination of reception and conference activities.

The ideal candidate will bring strong hospitality experience, attention to detail, and excellent communication skills, with proficiency in MS Office and conference room systems.