Front Desk Concierge - Welcoming Senior Living Hospitality

Sunrise Senior Living; Silver Spring (MD); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Retirement plans

EAP / Discount program

PTO / holidays pay

myFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living in Silver Spring, MD, is seeking a Front Desk Concierge to greet residents, families and visitors and maintain a warm, organized front desk and Bistro area. You will answer calls, route messages, support the Sales team, assist with move-in preparations and handle basic office tasks.

Ideal candidates have a High School Diploma or GED, strong customer service and communication skills, and the ability to multitask in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Organized

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Silver Spring, MD, is seeking a Front Desk Concierge to greet residents, families and visitors and maintain a warm, organized front desk and Bistro area. You will answer calls, route messages, support the Sales team, assist with move-in preparations and handle basic office tasks.

Ideal candidates have a High School Diploma or GED, strong customer service and communication skills, and the ability to multitask in a fast-paced setting.