Front Desk Concierge: Welcoming Senior Living

Sunrise Senior Living; Sandy Springs (GA); Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

PTO / Paid time off

Tuition reimbursement

Flex pay

Job summary

Sunrise Senior Living in Sandy Springs, GA is seeking a Front Desk Concierge to welcome residents, families, and visitors, ensuring a warm, safe, and organized environment. You’ll support sales with inquiries, assist with move-ins, manage front desk tasks, and help with recruitment and data entry while maintaining confidentiality.

Strong customer service, organization, and Microsoft Office skills are required; a high school diploma is essential and the role offers benefits and growth

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Sandy Springs, GA is seeking a Front Desk Concierge to welcome residents, families, and visitors, ensuring a warm, safe, and organized environment. You’ll support sales with inquiries, assist with move-ins, manage front desk tasks, and help with recruitment and data entry while maintaining confidentiality.

Strong customer service, organization, and Microsoft Office skills are required; a high school diploma is essential and the role offers benefits and growth