Front Desk Concierge: Welcoming, Impactful Care

EPIC Healthcare; Jackson Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Job summary

Wedgewood Garden Care Center is hiring a Receptionist/Concierge to welcome residents and guests, answer calls, and support admissions and front desk tasks. The role focuses on creating a warm, organized front desk experience in a skilled nursing facility, coordinating visits, tours, and resident services.

The position requires friendly communication, professionalism, and strong multitasking abilities to maintain a welcoming environment for residents and families.

Qualifications

• Previous customer service or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and capacity to cover medical records department as well.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner
• Answer phones and direct calls or inquiries appropriately
• Support the admissions and front office teams with administrative tasks
• Provide information about the facility and help coordinate visits or tours
• Ensure the front desk area is clean, organized, and welcoming
• Assist with coordinating transportation and other resident services as needed

Skills

Customer service

Communication

Professional appearance

Organizational skills

Multitasking

Basic computer skills

Tools

Computer basics

Job description

Wedgewood Garden Care Center is hiring a Receptionist/Concierge to welcome residents and guests, answer calls, and support admissions and front desk tasks. The role focuses on creating a warm, organized front desk experience in a skilled nursing facility, coordinating visits, tours, and resident services.

The position requires friendly communication, professionalism, and strong multitasking abilities to maintain a welcoming environment for residents and families.