Front Desk Concierge – Welcoming Families & Office Support

sci; Lubbock (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

SCI in Lubbock, TX seeks a friendly front desk receptionist to greet visitors, answer calls, and provide essential office support. You will relay messages, assist guests, and help maintain a welcoming environment for families at a sensitive time.

Responsibilities include answering routine inquiries, directing visitors, handling mail, and supporting staff with light typing, proofreading, and data entry as needed. Weekend scheduling may be required.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Skills

Phone etiquette

Interpersonal skills

Poise and diplomacy

Speaking voice

Schedule flexibility

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

SCI in Lubbock, TX seeks a friendly front desk receptionist to greet visitors, answer calls, and provide essential office support. You will relay messages, assist guests, and help maintain a welcoming environment for families at a sensitive time.

Responsibilities include answering routine inquiries, directing visitors, handling mail, and supporting staff with light typing, proofreading, and data entry as needed. Weekend scheduling may be required.