Front Desk & Switchboard Receptionist - Day Shift

FALL CREEK FARM & NURSERY; Lubbock (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Health & Human Services Commission (HHSC) in Lubbock, TX is seeking a Receptionist I to operate the switchboard and provide courteous, accurate telephone support and visitor handling. The role emphasizes routing calls, maintaining logs, and safeguarding confidential information in a busy state facility.

The position is full-time, on-site at the Lubbock State Supported Living Center, with regular day shifts, opportunity for overtime, and a comprehensive benefits package for eligible employees.

Qualifications

• Education equivalent to a high school degree or higher.
• Experience in receptionist or clerical roles is preferred.
• Ability to handle phones, logs, and visitor check-ins with confidentiality.

Responsibilities

• Answer phones and route calls to appropriate staff.
• Maintain visitor logs and prepare reports.
• Provide information and directions to visitors; distribute forms.
• Keep front desk organized and secure sensitive information.

Skills

Phone support

Receptionist duties

Interpersonal skills

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Health & Human Services Commission (HHSC) in Lubbock, TX is seeking a Receptionist I to operate the switchboard and provide courteous, accurate telephone support and visitor handling. The role emphasizes routing calls, maintaining logs, and safeguarding confidential information in a busy state facility.

The position is full-time, on-site at the Lubbock State Supported Living Center, with regular day shifts, opportunity for overtime, and a comprehensive benefits package for eligible employees.