Receptionist

Service Corporation International; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Lubbock, TX seeks a friendly front desk receptionist to greet visitors, answer phones, direct inquiries, and support daily office operations.

You will maintain records, assist with mail, and help staff with confidential tasks while delivering professional, courteous service to families during difficult times. Strong MS Office skills and a calm, diplomatic demeanor are essential.

Qualifications

• High School Diploma or equivalent.
• Six months office/reception experience preferred.
• Proficient with telephones, fax, copier.
• MS Office proficiency.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Answers routine questions and directs inquiries to the appropriate staff.
• Answers, screens, and routes incoming phone calls to staff members.
• Notifies management of customer service and security issues as needed.
• Maintains a clean, organized front desk and waiting area; may assist with light typing and data entry.

Skills

MS Office

Interpersonal skills

Telephone proficiency

Poise & diplomacy

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIESGreets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody proceduresAnswers, screens, and routes incoming calls to appropriate staff membersMaintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packagesMaintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTSEducationHigh School Diploma or equivalentExperienceSix months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copierKnowledge, Skills and AbilitiesWorking knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursPostal Code: 79407Category (Portal Searching): Administration and ClericalJob Location: US-TX - Lubbock