Front Desk Concierge: Warm Welcome for Residents

Epic Healthcare; Jackson Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Meaningful work

Benefits package

Job summary

Wedgewood Garden Care Center is seeking a warm, organized Concierge to be the first contact for residents, families, and visitors at our skilled nursing facility. You will greet people, answer calls, and support admissions and front desk tasks to ensure a welcoming environment.

This on-site role emphasizes strong communication, reliability, and the ability to multitask in a fast-paced setting, with responsibilities extending to coordinating visits and resident services as needed.

Qualifications

• Previous customer service or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills including Excel; may cover the medical records department as needed.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Answer phones and direct calls or inquiries appropriately.
• Support the admissions and front office teams with administrative tasks.
• Provide information about the facility and help coordinate visits or tours.
• Ensure the front desk area is clean, organized, and welcoming.
• Assist with coordinating transportation and other resident services as needed.

Skills

Customer service

Front desk

Communication

Interpersonal skills

Organizational skills

Multitasking

Computer basics

Excel familiarity

Job description

Wedgewood Garden Care Center is seeking a warm, organized Concierge to be the first contact for residents, families, and visitors at our skilled nursing facility. You will greet people, answer calls, and support admissions and front desk tasks to ensure a welcoming environment.

This on-site role emphasizes strong communication, reliability, and the ability to multitask in a fast-paced setting, with responsibilities extending to coordinating visits and resident services as needed.