Front Desk Concierge — Weekend Customer Care

Dougherty Ferry Assisted Living and Memory Care; St. Louis (MO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

PerkSpot discounts

Job summary

Spectrum Retirement Communities is seeking a friendly Front Desk Assistant to warmly greet visitors, answer and transfer calls, and support residents and families with questions. This on-site role emphasizes strong communication, organization, and professionalism in a fast-paced office environment.

Your responsibilities include guiding guests to the front desk, handling phone inquiries, addressing resident and family concerns, responding to emergencies, and keeping the lobby tidy.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Answer phones

Customer service

Communication skills

Self-motivated

Multi-tasking

Independent work

Tech-savvy

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities is seeking a friendly Front Desk Assistant to warmly greet visitors, answer and transfer calls, and support residents and families with questions. This on-site role emphasizes strong communication, organization, and professionalism in a fast-paced office environment.

Your responsibilities include guiding guests to the front desk, handling phone inquiries, addressing resident and family concerns, responding to emergencies, and keeping the lobby tidy.