Front Desk Concierge — Part-Time Weekend Shifts

Hilliard Assisted Living & Memory Care; Hilliard (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Spectrum Retirement Communities is seeking a Front Desk/Receptionist for Saturdays and Sundays, 8am–8pm, at our Hilliard location. Greet visitors, answer phones, and assist residents and families in a courteous, professional manner.

Ideal candidates will have strong communication skills, prior office or customer service experience, and the ability to manage multiple tasks in a busy lobby while contributing to a compassionate, resident-focused community.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Strong communication

Office experience

Technology skills

Organized

Independent work

Education

High School diploma

Job description

Spectrum Retirement Communities is seeking a Front Desk/Receptionist for Saturdays and Sundays, 8am–8pm, at our Hilliard location. Greet visitors, answer phones, and assist residents and families in a courteous, professional manner.

Ideal candidates will have strong communication skills, prior office or customer service experience, and the ability to manage multiple tasks in a busy lobby while contributing to a compassionate, resident-focused community.