Front Desk Concierge: Hospitality with Purpose

Sunrise Senior Living; Montgomery Village (MD); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

PTO, sick time, and holiday pay

myFlexPay for quick pay

Tuition Reimbursement

Bonuses (discretionary/non-discretion)

Job summary

Sunrise Senior Living is seeking a Concierge to greet visitors and residents, answer calls, and support the Sales team with inquiries. You will help with move-in preparations and maintain a welcoming front desk and Bistro area.

In this role, you will assist with recruitment and administrative data entry, manage appointments and mail, and ensure safety protocols and confidentiality are upheld. A High School Diploma or GED is required.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, taking accurate messages.
• Support Sales with inquiries and provide community overviews.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols and visitor sign-in procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Organizational skills

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Concierge to greet visitors and residents, answer calls, and support the Sales team with inquiries. You will help with move-in preparations and maintain a welcoming front desk and Bistro area.

In this role, you will assist with recruitment and administrative data entry, manage appointments and mail, and ensure safety protocols and confidentiality are upheld. A High School Diploma or GED is required.