Front Desk Concierge: Warm, Resident-Focused Hospitality

Sunrise Senior Living; Frisco (TX); Hybrid; USD 19,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement Savings Plan

Paid time off

Tuition Reimbursement

Job summary

Sunrise Senior Living in Frisco, TX is seeking a Front Desk Concierge – Lead Hospitality with Purpose to welcome residents, families and visitors and uphold a warm, safe community experience. You will greet guests, route calls, assist with move-ins and marketing materials, and support the Sales team with inquiries.

This role emphasizes exceptional customer service, confidentiality, and multitasking in a fast-paced environment, with benefits including medical/dental/vision, retirement plans, paid

Qualifications

• High School diploma or GED required.
• Strong customer service and communication skills.
• Maintain confidentiality and professionalism at all times.

Responsibilities

• Greet visitors, residents and families with warmth and professionalism.
• Answer calls, route messages, and support front desk operations.
• Provide community overviews and assist Sales with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming Bistro area and manage appointments.
• Support recruitment efforts and handle administrative data entry.
• Monitor safety protocols, visitor sign-in and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

MS Office

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Frisco, TX is seeking a Front Desk Concierge – Lead Hospitality with Purpose to welcome residents, families and visitors and uphold a warm, safe community experience. You will greet guests, route calls, assist with move-ins and marketing materials, and support the Sales team with inquiries.

This role emphasizes exceptional customer service, confidentiality, and multitasking in a fast-paced environment, with benefits including medical/dental/vision, retirement plans, paid