Front Desk Concierge — Warm, Organized Hospitality Lead

Sunrise Senior Living; West Babylon (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in New York is seeking a Front Desk Concierge – Lead Hospitality with Purpose to greet guests and residents, support the Sales team, and maintain a welcoming community environment.

The role emphasizes professional service, organization, and confidentiality, with opportunities to assist move-ins, marketing materials, and recruitment support at a fast-paced front desk.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Organizational skills

Follow-through

Professionalism

Confidentiality

Multitasking

Education

High School Diploma

GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in New York is seeking a Front Desk Concierge – Lead Hospitality with Purpose to greet guests and residents, support the Sales team, and maintain a welcoming community environment.

The role emphasizes professional service, organization, and confidentiality, with opportunities to assist move-ins, marketing materials, and recruitment support at a fast-paced front desk.