Front Desk Concierge — Warm Welcomes, Smooth Operations

Sunrise Senior Living, LLC; Dallas (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Disability plans

Retirement Savings Plans

Paid time off (PTO) and holidays

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living, LLC is seeking a Front Desk Concierge – Lead Hospitality in Dallas, TX. You will greet residents and visitors, answer calls, and support move-in preparations while ensuring a warm, safe, and organized community experience.

You’ll assist with marketing materials, manage appointments, and help sustain Sunrise’s hospitality standards. Proficiency in Microsoft Office and strong customer service are essential for success in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Organized with time management and follow-through.
• Proficiency in Microsoft Office and basic computer systems.
• Professionalism and ability to maintain confidentiality.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain front desk and Bistro area; manage mail and rosters.
• Monitor safety, sign-in and emergency procedures; process meal tickets.

Skills

Customer service

Communication

Organized

Time management

Microsoft Office

Confidentiality

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Sunrise Senior Living, LLC is seeking a Front Desk Concierge – Lead Hospitality in Dallas, TX. You will greet residents and visitors, answer calls, and support move-in preparations while ensuring a warm, safe, and organized community experience.

You’ll assist with marketing materials, manage appointments, and help sustain Sunrise’s hospitality standards. Proficiency in Microsoft Office and strong customer service are essential for success in a fast-paced environment.