Guest Experience Concierge - Growth & Benefits

Brookdale; Fort Collins (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages

ID theft protection

Pet insurance

Paid Time Off

Paid holidays

Life insurance

Adoption benefit

Disability insurance

Health Savings Account

Flexible Spending Accounts

Tuition reimbursement

Job summary

Brookdale is hiring a Receptionist to welcome residents and visitors, answer questions, and route calls within the community. You will also handle mail, perform basic clerical tasks, and assist in emergencies according to established procedures.

Strong communication and organization are essential. This role supports a diverse team at Brookdale, offering a collaborative workplace and opportunities for growth in a senior living environment.

Qualifications

• Greet visitors and direct them to residents or staff.
• Handle questions, manage guest sign-in and mail tasks.
• Respond to resident emergencies per community protocol.

Responsibilities

• Greets all visitors, signs guest sheets, and routes calls.
• Sorts/delivers mail and may perform basic clerical tasks.
• Responds to emergencies per community protocol.

Skills

Reception experience

Customer service

Phone handling

Office administration

Tools

Microsoft Office

Job description

Brookdale is hiring a Receptionist to welcome residents and visitors, answer questions, and route calls within the community. You will also handle mail, perform basic clerical tasks, and assist in emergencies according to established procedures.

Strong communication and organization are essential. This role supports a diverse team at Brookdale, offering a collaborative workplace and opportunities for growth in a senior living environment.