Front Desk Concierge: VIP & Guest Experience

The St Joe Company; Panama City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The St. Joe Company offers a Front Desk Agent position at a hotel in Panama City Beach, FL. You will greet guests, check them in and out, handle payments, and share information about rooms, rates, and amenities. The role emphasizes hospitality and professional communication.

Ideal candidates have basic English, customer service experience, and a detail-oriented approach. This full-time role supports a welcoming resort environment.

Qualifications

• Experience in guest-facing roles preferred.
• Basic English literacy required.
• Customer service orientation essential.

Responsibilities

• Registers guest and accommodates requests.
• Handles check-in and check-out processes.
• Takes payment and resolves billing issues.
• Answer phones and respond to emails professionally.
• Provide information about rooms, rates, and amenities.

Skills

Guest service

Communication

Microsoft Office

Front desk software

Problem solving

Education

High school diploma or equivalent

Tools

Front desk software

Job description

The St. Joe Company offers a Front Desk Agent position at a hotel in Panama City Beach, FL. You will greet guests, check them in and out, handle payments, and share information about rooms, rates, and amenities. The role emphasizes hospitality and professional communication.

Ideal candidates have basic English, customer service experience, and a detail-oriented approach. This full-time role supports a welcoming resort environment.