Front Desk Concierge & Resident Experience Specialist

Benchmark Senior Living LLC; Turn of River (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Holidays

Floating holidays

Meal discount

Training & uniforms

Referral bonus

Wellness programs

401k match

Medical benefits

Vision benefits

Dental benefits

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living LLC is seeking a Front Desk Receptionist to serve as the information hub for residents, families, staff, and visitors. You will provide courteous reception, basic administrative support, and assist with scheduling and concierge tasks.

Responsibilities include greeting guests, handling calls, managing appointment books, and keeping the lobby tidy. A high school diploma is preferred and familiarity with telephone systems is required.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and ability to teach others.

Responsibilities

• Greets visitors upon arrival and directs them appropriately.
• Handles phone calls professionally and routes or answers questions promptly.
• Offers refreshments to visitors where applicable.
• Manages appointment books for doctor and beauty appointments.
• Acts as concierge for residents and assists with taxis, cable issues, newspaper deliveries, etc.
• Keeps lobby clean and organized.

Skills

Telephone system

Education

High school diploma or equivalent

Job description

Benchmark Senior Living LLC is seeking a Front Desk Receptionist to serve as the information hub for residents, families, staff, and visitors. You will provide courteous reception, basic administrative support, and assist with scheduling and concierge tasks.

Responsibilities include greeting guests, handling calls, managing appointment books, and keeping the lobby tidy. A high school diploma is preferred and familiarity with telephone systems is required.